All Orders are processed Monday - Friday (excluding public holidays) from 10am - 4:00pm AEST and can take up to two (2) business days to process before being shipped.
Shipments within Australia are processed via Australia Post.
Tracking advice will be forwarded to your email upon your order being dispatched.
In the event of a large online promotion, our orders team can get quite backed up due to a massive influx of orders in a short amount of time. If there has been a recent promotion there is a chance that your order may be delayed.
Please note that International orders (including New Zealand) may be subject to customs inspections and import taxes unique to your country.
This is normally based on items being over a certain value set by your local authority. These taxes are out of our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.